Returns & Exchanges
At Toytown Toronto, we want you to love your fashion finds; if you are not completely satisfied, we offer a 30-day window for returns on all unworn items with original tags. Please ensure items are in their original condition to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the unworn apparel in its original packaging, ensuring all designer tags and labels remain attached.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location across Canada.
Receive Your Refund
Once our quality control team inspects the items at our Toronto warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing